YeyeOloja Online Store High quality, affordable groceries over the internet

Faqs

Faqs

How do I search for products?

Click on the category name on the top of the homepage to view the products we have within those categories. You can also use the search bar located at the top of our homepage to find your preferred products.

 

How do I place an order on your website?

Once you have found your preferred products, just follow the steps below:

-Select the quantity and then click on ‘add to cart’ to add this product into your cart.

-Click on the ‘checkout’ to complete your order process.

-At checkout, you will need to fill in your personal details and shipping address if you are a new customer.

-Click your preferred payment option (Pay into our bank a/c or pay on delivery)

 

If you encounter any problems while placing your order, do not hesitate to contact us on 08033183000, 08053799032 or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

How do I register?

 Kindly click on the top right "Log in" Link. It will take you to where you are supposed to login if you had an account with us.

Click on the register new account link to begin your registration. A confirmation email would be sent to your email to validate the email inputted in your registration.

Please kindly ensure you put in a valid email when registering.

Click on the cofirmation link in the email that would be sent to your by our website after registration. Once clicked, you account is active and you can proceed to login.

 

Shipping and Delivery

Can you deliver to me within Lagos?

Yes, we currently deliver to customers who reside in Lagos. We intend to expand to other parts of the country after months of operation.

 

When will I get my products after I place an order (deliver period)

Our standard timeline is with a day, as long as you make order between 9am-11am. Order make after that will be deliver the following day. You will be contacted by our dispatch personnel on the day of delivery.

 

Do you have an office address?

Yes we do. Our corporate office is located 3,Oyefeso Avenue ,Obanikoro Lagos behind (FIDSON) Ikorodu Road . However, since we are online store, we do not have physical showrooms. Once we receive your order, we will deliver it to your doorstep.

 

How do you charge for shipping?

A charge is applied when your purchase is less than 3,000 and 5,000 from Mainland and Island residents.

 

What if I am not home at the time of delivery?

Our dispatch personnel would call you before making the delivery. If you are unavailable to receive your item, a re-delivery will be schedule within 3 days. Please note that your order will be cancelled after 2 re-delivery attempts.

 

Can my order be delivered to an office address?

Yes, your order can be delivered to any address convenient for you as long as it is with Lagos. To make this possible you must enter preferred address as your ‘shipping address’ before you checkout.

 

My items haven’t arrived yet. What can I do?

If you haven’t received your items a day after the delivery date, kindly contact us on 08033183000, 08053799032 or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. (quoting your order number)

 

How do I track my order?

We will send you an email when your order shipped. You can also send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to enable us provide you with adequate update on the status of your order.

 

Will I receive all my order in a single package?

We endeavour to send out products readily available as most of our customers appreciate prompt deliveries. If your orders do not come in a single package, be rest assured that the remaining  item(s) will also be delivered to you within the delivery timeline.

 

PAYMENT

How do I make payment?

Yeyeoloja has two payment options to choose from: Via bank transfer or make a deposit to our a/c number or Pay on delivery.

 

Below is our Bank Details:

Bank: Zenith Bank

Account No: 1014250698

Account Name: YEYEOLOJA

 

Do you offer installment payments?

No. we don’t have facilities to accommodate installment payments.

 

Are your prices negotiable?

Our prices are not negotiable.